The 9th Floor

Insights, ideas, and learning science to elevate every experience

Page Chen Page Chen

The SLED Model

There are many buzzwords in every industry and the learning technology space is no different. In today’s landscape, L&D practitioners are becoming increasingly more strategic inside their organizations and as a result, we find acronyms like ROI and SWOT analysis are no longer just topics we are asked to train about but are now tools or processes we need to incorporate into our own work.

Read More
Page Chen Page Chen

Six Proven Ways to Make Training Actually Stick

Learning science has been remarkably consistent on this point. Knowledge sticks when it is revisited, recalled, reflected on, and applied over time. When those elements are missing, even the best training fades quickly.

Here are six proven strategies that consistently turn training into sustained capability.

Read More
Page Chen Page Chen

Why Most Live Training Fails (And What Learning Science Says We’re Missing)

Most live training feels impactful in the moment. People engage, the room has energy, and everyone leaves inspired. But without reinforcement, the learning fades fast. This article breaks down why “one-and-done” training fails, what learning science tells us about memory, and how L&D teams can design training that actually sticks.

Read More